PRIVACY POLICY

Natural Trading Products, located at Eekwal 20 6871LS Renkum The Netherlands, is responsible for the processing of personal data such as shown in this privacy statement.

 

Contact details:

https://www.naturemadagascar.com

Eekwal 20 6871LS Renkum The Netherlands

+31651560425

Michel Muller is the Data Protection Officer of Natural Trading Products. He / she can be reached via info@naturemadagascar.com.

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Personal data that we process

Natural Trading Products processes your personal data because you use our services and / or because you provide this data to us yourself.

Below you will find an overview of the personal data that we process:

• First and last name

• Address data

• Phone number

• E-mail address

• Other personal data that you actively provide, for example by creating a profile on this website, in correspondence and by telephone

• Location data

• Bank account number

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Special and / or sensitive personal data that we process

Our website and / or service does not intend to collect data about website visitors under the age of 16. Unless they have permission from parents or guardian. However, we cannot check whether a visitor is older than 16. We therefore advise parents to be involved in the online activities of their children, to prevent information about children being collected without parental consent. If you are convinced that we have collected personal information about a minor without that permission, please contact us at info@naturemadagascar.com, then we remove this information.

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For what purpose and on what basis we process personal data

Natural Trading Products processes your personal data for the following purposes:

• Handling your payment

• Sending our newsletter and / or advertising brochure

• Being able to call or e-mail you if this is necessary to be able to perform our services

• Inform you about changes to our services and products

• To deliver goods and services to you

Natural Trading Products also processes personal data if we are legally obliged to do so, such as data that we need for our tax return

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How long we keep personal data

Natural Trading Products does not store your personal data for longer than is strictly necessary to achieve the purposes for which your data are collected. We use the following retention periods for the following (categories) of personal data: personal data from customers, necessary to handle orders and perform our bookkeeping, is stored for the period of 7 years in accordance with our tax laws in the Netherlands.

Data on our website is only stored for the period that it’s visible on the website.

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Sharing of personal data with third parties

Natural Trading Products does not sell your data to third parties and will only provide this if this is necessary for the implementation of our agreement with you or to comply with a legal obligation. With companies that process your data in our order, we close one processor agreement to ensure the same level of security and confidentiality of your data. Natural Trading Products remains responsible for these processes.

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Cookies, or similar techniques, that we use

Natural Trading Products uses only technical and functional cookies. And analytical cookies that do not infringe on your privacy. A cookie is a small one text file that is stored on your computer, tablet or smartphone when you first visit this website. The cookies we use are necessary for the technical operation of the website and your ease of use. They ensure that the website works properly and remember, for example your preferred settings. We can also use this to optimize our website. You can opt out of cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information that was previously saved via the settings of your browser.

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View, modify or delete data

You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your consent for the processing of your data or object to the processing of your personal data by Natural Trading Products and you are entitled to data portability. This means that you can submit a request to us to send to you the personal data that we hold about you, in a computer file or to another organization mentioned by you. You can request access, correction, deletion, data transfer send personal data or request to withdraw your consent or objection to the processing of your personal data to info@naturemadagascar.com. To ensure that the request for inspection has been made by you, we ask you to provide a copy of your proof of identity with the request to send. Make in this copy your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen service number (In the Netherlands: BSN) black. This is to protect your privacy. We will respond to your request as quickly as possible, but within four weeks. Natural Trading Products would also like to point out that you have the option to file a complaint with the national data protection authority. Which can be done via the following link: https://autoriteit personal data.nl/nl/contact-met-de-autoriteit- Individual data/tip-ons

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How we protect personal data

Natural Trading Products takes the protection of your data seriously and takes appropriate measures to prevent abuse, loss, unauthorized access, prevent unwanted disclosure and unauthorized changes. If you feel that your data is not properly protected or there are indications are of abuse, please contact our customer service or via info@naturemadagascar.com.